Domestic, family, relational, gender-based violence or abuse

Resources, Support Services, Counselling, Helplines, Crisis Support, and More

For people living with or experiencing domestic, family, relational, sexual violence or abuse. Some services and Resources also provide support for those who have escaped the situation or relationship.
Many services also provide support to those who know or suspect someone experiencing domestic violence. 

Please Note

While I will continue to add more and continue updating this list, please be aware that there may be others that are not included. Any omissions are unintentional and do not reflect any judgement about the resources. These links and phone numbers were checked in July 2021 and I cannot guarantee the information is current.
Please keep looking for support and resources if you cannot connect through the information provided below. I hope you find safety and the support you want and need.

Australia

1800 RESPECT

A free and confidential twenty-four hours, seven days a week, professional national counselling service for any Australian that has experienced, or is at risk of, family and domestic violence and/or sexual assault.

1800 737 732

ABORIGINAL FAMILY DOMESTIC VIOLENCE HOTLINE

Victims Services has a dedicated contact line for Aboriginal victims of crime who would like information on victims rights, how to access counselling and financial assistance.

1800 019 123

ACON

LGBTI health organisation offering information, referrals, counselling, advocacy and practical support for LGBTI people in NSW experiencing DFV.
(02) 9206 2000

ANOTHER CLOSET: LGBTIQ DOMESTIC AND FAMILY VIOLENCE

Another Closet provides information and resources for lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ) people who are experiencing domestic violence.

AUSTRALIA’S NATIONAL RESEARCH ORGANISATION FOR WOMEN’S SAFETY (ANROWS)

ANROWS aims to deliver relevant and translatable research evidence that drives policy and practice, leading to a reduction in the levels of violence against women and their children. It produces and publishes relevant research on domestic, family and sexual violence through its suite of publications.

BLUE KNOT FOUNDATION

Telephone counselling for adult survivors of childhood trauma, their friends, family and the health care professionals who support them. Call 1300 657 380 between 9am-5pm for counselling services or email at helpline@blueknot.org.au.

1300 657 380

Djirra (Melbourne)

Supporting the safety and well-being of Aboriginal women experiencing family violence. Face-to-face support and freecall phone line support available at specific times on specific days.

1800 105 303

InTouch (Melbourne)

Multicultural centre supporting the needs of refugee and migrant women experiencing family violence.

1800 755 988

If you are experiencing abuse and need a translator, call 131 450 and ask them to call 1800RESPECT or Safe Steps.

KIDS HELP LINE

Free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25 in Australia. Call 1800 551 800 for help.

1800 551 800

LIFELINE
Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services.
MENSLINE AUSTRALIA

Support for men concerned about their own violent behaviour.

1300 78 99 78

NATIONAL DISABILITY ABUSE AND NEGLECT HOTLINE

An Australia-wide telephone hotline for reporting abuse and neglect of people with disability/disabilities.
Free hotline.

1800 880 052

NATIONAL SEXUAL ASSAULT, DOMESTIC FAMILY VIOLENCE COUNSELLING SERVICE

1800 737 732 (24/7)

No to Violence

Working with men to end family violence in Victoria and New South Wales

1300 766 491

RELATIONSHIPS AUSTRALIA

Support groups and counselling on relationships, and for abusive and abused partners.
Call to be connected to the nearest Relationships Australia branch, for the cost of a local call.

1300 364 277

RSPCA – SAFE BEDS FOR PETS

Provides temporary safe housing for pets of people who are escaping domestic violence.
(02) 9782 4408

Safe Steps

Supporting women and children in Victoria to live free from violence

1800 015 188

 

International Resources

Please Note

The phone numbers of non-Australia-based resources listed below are not active links and may require international or interstate codes/prefixes.

Terminology is used and phone numbers are provided as they are provided on the organisational website or promotional materials.

United States of America

Break the Silence Survivor Helpline

Facebook

1 (855) 287-1777

DoD Safe Helpline 

Provides crisis support to members of the Department of Defense community and their loved ones affected by sexual violence.

1 (877) 995-5247

Love is Respect
National Dating Abuse Helpline

Resources to learn about healthy relationships, personal safety, and helping others. Aimed at teens and young adults.

 1 (866) 331-9474
Facebook

 The National Domestic Violence Hotline

Resources to recognise abuse, get help, plan for safety, and help others. The site can also be viewed in Spanish.

The Hotline connects callers to expert advocates for free, confidential, and compassionate support, crisis intervention information, education, and referral services in over 200 languages.

1 (800) 799-7233
1-800-787-3224 (TTY)

Text START to 88788

Facebook messaging

VictimConnect

Managed by National Center for Victims of Crime. The helpline connects callers to English and Spanish-speaking Victim Assistance Specialists. Alternatively, interpreters can assist in more than 200 languages (via the phone hotline only).
Deaf, hearing- and/or speech-impaired individuals can use text and chat functions or call 711, a national access number that connects to Telecommunications Relay Services.

Referrals may be made which are appropriate to your situation and needs.

1 (855) 484-2846 

United Kingdom

UK-wide

GALOP 

Support for LGBT+ people who have experienced violence and/or abuse.

0800 999 5428
Facebook

 

 

England

Freephone National Domestic Abuse Helpline

24-hour support to help you make decisions for your safety and future.

Live chat and British sign language services are also available at specific times on specific days.

0808 200 0247

England RAPE CRISIS HELPLINE

Resources, self-help tools, and live chat for emotional support. Find a local Rape Crisis Centre. 

0808 802 999 * Unable to confirm if this number is active

ENGLAND NATIONAL DOMESTIC ABUSE HELPLINE

24-hour helpline

0808 2000 247

Respect: Men’s Advice Line

Provides phone, live chat, and email advice for male victims of domestic abuse and violence. The services are available at specific times and days.
Facebook

0808 801 0327

Respect Phoneline

Provides live chat, phone, and email advice to perpetrators on stopping abusive and violent behaviours. The services are available at specific times and days.

Facebook

0808 802 4040

 

 

IRELAND

Safe Ireland

Listings of helplines in counties across Ireland

Women’s Aid Federation 

Lead voluntary organisation in Northern Island addressing domestic and sexual violence. Provides a resource to find and contact your local Women’s Aid Group in Ireland. Connects to refuge/crisis accommodation and support services for women, children, and young people experiencing domestic violence.

Facebook

0800 917 1414

 

 

Scotland

Scotland’s Domestic Abuse and Force Marriage Helpline 

24-hour support by phone, live chat, and email for anyone with experience of domestic abuse or forced marriage. Support is also available their family and community supporters. Text relay and translation services are available.

helpline@sdafmh.org.uk
0800 027 1234

Rape Crisis Scotland

Website contains resources (in multiple languages), and information about local centres. 

Helpline

08088 01 03 02

Scottish Women’s Aid 

24 hour support for domestic abuse and forced marriage in Scotland.

0131 226 6606

 

WALES

 WALES RAPE CRISIS HELPLINE

0808 802 9999 * cannot confirm if this number is active

Live Fear Free Helpline

Based in Wales.

Provides phone, text, live chat and email help and advice about domestic, family, and sexual violence, violence against women, slavery, and genital cutting.
0808 801 0800

Europe

Albania

Women and Girls Advice Line (Linja e Keshillimit per Gra dhe Vajza)

Facebook

116

Counselling Line for Women and Girls

+355 422 33408

0800 4020

 

 

Armenia

National Hotline for Women Victims of Domestic Violence and their Children

+374 105 428 28

0800 80 850

 

 

Austria

Vienna Intervention Center Against Violence in the Family (Wiener Interventionsstelle gegen Gewalt in der Familie)

Provides advice and support addressing violence against women, stalking, and domestic violence.
Facebook

0800 222 555

 

 

Azerbaijan

Clean World Hotline

+99 412 408 5696

012 511 11 51

012 408 56 86

 

Belarus

National Hotline for Survivors of Domestic Violence

8 801 100 8 801

National Toll-free Children Helpline

8 801 100 16 11

Hotline for Safe Migration

113

 

 

Belgium

CVFE Crisis Situation Helpline

The Collective against Family Violence and Exclusion provides 24 hour support for crisis situations and conjugal  violence.

106 (Flemish)
107 (French)

108 (German)
Ecoutes Violences Conjugales (French)

 

Provides 24 hour support to professionals and people experiencing, perpetrating or witnessing violence. It also provides a directory to domestic violence resource centres.

Ecoutes Violences Conjugales

Marital violence helpline

0800 30 030 (French)

SOS Viol

Sexual violence helpline

+32 2 534 36 36 (French)

Mon Marriage M’appartient

Forced marriage helpline

0800 90 901 (French)

Crisis Situation Helpline For people in distress

106 (Flemish)

107 (French)

108 (German)

 

Bosnia and Herzegovina

Fondacija Lokalne Demokratije
SOS Line for Women and Children

To find help and support or a safe house.

033 222 000 (KS)

1264 (Republika Srpska)

1265 (FBiH)
Facebook

 

Bulgaria

SOS Families at Risk Foundation

Operates a Crisis Center and a Center for Social Rehabilitation and Integration.

The website provides a form to anonymously report domestic violence and human trafficking.

Provides crisis response and humanitarian packages to women victims of domestic violence, most of whom are highly vulnerable due to disability, age or health during COVID-19.

052609677

24 hour hotline for women, juveniles and children

+359 2 981 76 86

+359 0 800 18 676

 

 

Croatia

Autonomous Women’s House in Zagreb (Autonomna zenska kuca zagrb)

Provides shelter and counseling.

0800 55 44

Habri Telephone

Children’s helpline

116 111

SOS Helpline for Victims of Trafficking

0800 77 99

 

 

Republic of Cyprus

Advisory Commitee for the Prevention and Control of Domestic Violence

Provides links to support organisations, government services, and other services working to ensure the safety of women and children. 

Association for the Prevention and Response to Domestic Violence

Provides SMS, helpline, live chat, and support.

Domestic Violence Helpline: 1440 / 116000

SMS: 99984042

Support line: 116111

Emergency Social Services Line

for northern area

183

 

 

Czech Republic

Domestic Violence Helpline (DONA Line)

First Aid for Persons at Risk / Affected by (Domestic) Violence project run by Bílý kruh bezpeční

+420 251 51 13 13

European harmonised number: 116006

Safety Children’s Line

116 111

 

Denmark

LOKK Hotline

+45 70 20 30 82

Urgent need of help

112

‘Lev Uden Vold’

24 hour Abuse helpline

1888

Greater Copenhagen: 33 33 00 47 

sigdettilnogen@danner.dk

Ringsted: 51 72 11 27

ps@ringsted-krisecenter.dk

Randers: 23 99 58 37 and 23 99 58 35

sig-det-til-nogen@randers.dk

Kolding: 75 53 17 81

sigdettilnogen@koldingkrisecenter.dk

Holstebro: 22 78 45 68

sdtn@holstebro.dk

 

Estonia

Tugitelefon

24 hour toll-free number for women who have experienced physical, mental, economic and/or sexual violence
1492

 

 

Finland

Nollalinja / Zeroline

Women’s Line

Facebook

358 800 02400

 

 

France

Violences Femmes Info

3919

Viols Femmes Information

0800 05 95 95

 

 

Georgia

National Women’s Helpline

116 006

Tbilisi – Sakhli Advice Centre for Women Hotline

sakhli13@hotmail.com

(+995) 595 23 21 02

Zugdidi/Tsaishi Crisis Center

032 2 18 36 03

Telavi Crisis Center

032 2 18 70 88

Gori-Sakhli

(+995 370) 27 82 40

Akhmeta – Kakheti Regional

(+995) 599 96 71 79

 

 

Germany

National Women’s Helpline
08000 116 016

 

 

Greece

E.K.K.A. (National Center for Social Solidarity)

197

W.I.N. HELLAS – Διεθνής Υποστήριξη

Facebook

info@winhellas.gr

+30 21 0899 6636

SOS Hotline

General Secretariat for Gender Equality

sos15900@isotita.gr

Facebook

15 900

 

 

Hungary

NaNE Women’s Rights Association (NANE Egyesulet)

Helpline and live chat available at specific times on specific days.

Helpline for Battered Women and Children: +36 80 505 101

KERET Sexual Violence Helpline: +36 30 98 25 469

info@nane.hu

Facebook

 

Iceland

Kvennaathvarfið Shelter Helpline

561 1205

Women’s Shelter Reykjavik

+354 56 11 205

Rape Emergency Service

543 1000

 

Ireland

Domestic Violence Advocacy Service

Provides helpline, one-to-one meetings, outreach, court accompaniment, and advocacy support.

Helpline and email support available at specific times on specific days.

support@dvas.ie

Facebook

071 91 41515

Women’s Aid National Helpline

24 hour free helpline.
1800 341 900

 

Italy

Donne Giustizia: Numero Gratuito Antiviolenza e Antistalking (Women’s Justice)

donne.giustizia@gmail.com

Facebook

Resources and support

1522

Ancona provincial anti-violence center (available at specific times on specific days): Toll-free number 800 032810

1522

 

Kosovo

Direct Line for Victims of Violence

(Albanian) (Bosnian)
0800 11112

SOS Linja

+ 381 39 033 00 98

Kosova Women’s Network

Facebook

 

Latvia

Skalbes Crisis and Counselling Centre

24-hour helpline
+371 6 7222922

+371 2 7722292

Center Marta for Trafficking Victims

Support, information, and help applying for legal advice for people who suspect they are a victim of human trafficking or are escaping human trafficking and slavery. Also for those who suspect someone they know has become a victim of human trafficking.

67 378 539

Children’s Trust Helpline

116 111

 

 

Liechtenstein

Frauenhaus Liechtenstein Women’s Helpline 
+423 380 02 03

Lithuania
Women’s Line (Lygus)
Facebook

8800 66 366

 

 

Luxembourg

Fraentelefon – Aide Aux Femmes

12 344

Femmes en detresse A.S.B.L. (Women in Distress)

Helpline for women wanting to know their rights or talk about her experience

44 81 81

 

 

Macedonia

Association for Emancipation, Solidarity and Equality of Women

Facebook

National SOS Line – Phone of Trust

15 315 * cannot confirm this number is active

National SOS Line

15 700 * cannot confirm this number is active

SOS National Mobile Line 

* cannot confirm these number areactive
+389 75 141 700
+389 76 141 700

+389 70 141 700

 

 

 

Malta

Appogg Agency Supportline

179

 

 

Moldova

Trust Line

24-hour national helpline providing information, resources, legal counsel, and counselling

08008 8008

 

Montenegro

SOS za Montengro
SOS Telefon

Helpline For Victims of Violence

080 111 111

SOS Children’s Line

Helpline for children and young people during specific times and specific days.

116 111

 

 

Netherlands

Ministerie van Volkgezondheid, Welzijn en Sport

Resources, publications, fact sheets, and methods to prevent domestic violence. 

Veilig Thuis

Manages Safe Home to provide advice and support, or reporting domestic violence and child abuse.

24-hour line

0800 2000

 

 

Norway

Crisis Situation Helpline

0800

National Helpline for Victims of Incest and Other Sexual Abuse

800 57 000

Emergency line for children and young people

For children and young people experiencing domestic violence, abuse, forced marriage, and other acute and difficult situations. People who are concerned about children or young people being subjected to violence and abuse can also call.

116 111

National helpline for elderly victims of violence

Guidance and assistance for victims of assault over 62 years of age. People who suspect an elderly person is being abused can also call.

800 30 196

 

 

Poland

‘Blue Line’ Nationwide Emergency Service for Victims of Family Violence

801 12 00 02

niebieskalinia@niebieskalinia.info

Feminoteka Foundation

Hotline available at specific times on specific days.

888 88 33 88

Help for Women and Children Foundation (Pomoc Kobietom i Dzieciom)

24-hour helpline

22 616 38 54

 602 778 370

692 050 380

Fundacja Przeciw Kulture Gwaltu (Foundation Against Rape Culture)

Free legal counselling

506 467 523

 

 

Portugal

Serviço de Informação às Vitimas de Violéncia Doméstica

Emergency support

112

For women and young people
WhatsApp: 962 048 272

Association of Women Against Violence

21 380 21 65

Portuguese Association for Victim Support

116 006

 

 

Romania

National Women’s Helpline

0800 500 333

Romanian Network for Prevention and Combating Violence against Women (Réseau pour Roumaine Violence Prevention et sur les Femmes du Combat)

Network brings together active organisations promoting women’s rights, protecting victims of gender-based violence and combating gender discrimination. 

Listing of County-specific services for people experiencing domestic violence

List of County-specific services for aggressors

Sensi Blu Foundation (Bucharest) 

021 311 46 36

ADRA (Bucharest)
021 25 25 117

Centru Artemis (Baia Mare) 
0262 25 07 70

CMSC (Iasi)
023 225 29 20

Sensi Blue Foundation (Bucharest)
021 311 46 36

A.L.E.G. (Sibiu:)
075 389 35 31

IEESR (Targu Mures)
026 521 16 99

APFR (Timisoara)
0256 29 3183

 

 

Russia

National Center for the Protection for Domestic Violence (ANNA)

Conducts research, educational programs, monitoring and conducts campaigns.

Connects to legal assistance provided to affected women for the whole terrirtory of Russia with four branches in different districts.

All-Russian Telephone of Trust

National helpline for women victims of domestic violence

8 800 7000 600

 

 

Serbia

Helpline for Victims of Domestic Violence

0800 100 600

Women Against Violence Network

0800 10 10 10

List of Women’s NGOs providing support to women survivors of male violence

SOS Hotline for Lesbians

+381 63 878 52 44

 

 

Slovakia

Help for Victims of Violence

Facebook

Victims Help Line

0850 111 321

National Line for Women Surviving Violence

0800 212 212 * unable to verify if this number is current

 

Slovenia

SOS Helpline

080 11 55

drustvo-sos@drustvo-sos.si
Facebook

080 11 55

 

 

Spain

Helpline for Information and Legal Advice on Gender Violence

016-online@igualdad.gob.es

WhatsApp 600 000 016

016

Government Delegation against Gender Violence

Facebook

 

 

Sweden

Freja Women’s Shelter

Offers support and protection for women who need help relating to threats and psychological and physical violence.

24-hour Hotline

070 975 58 10

Violence Against Women (VioleKvinnofridslinjen)

24-hour national helpline for women who have been subjected to threats and physical, sexual, and psychological violence. Friends and relatives are also welcome to call.
020 50 50 50

Terrafem

Helpline for women feeling controlled, violated, threatened, or abused. Support available in multiple languages.
020 52 1010

 

 

Switzerland

Dargebotene Hand (crisis helpline)

Helpline, email and live chat available
143

 

 

Turkey

Hürriyet Emergency Domestic Violence Hotline

+90 212 656 9696

+90 549 656 9696

KADES (Women Emergency Assistance Notification System) app

Allows victims to alert police with one in domestic violence emergencies. 

Google Play download

Apple Store download

Kırmızı Işık (Red Light)

App helps women to alert law enforcement and any person the user designates to domestic violence cases. Directly linked to police hotline 155.

Google Play download 

Apple Store download

Social Service Counseling Line for Family, Women, Children, and the Disabled

183

 

 

Ukraine

La Strada National Hotline for reporting violence

1547

Facebook

National Hotline for the Prevention of Domestic Violence, Human Trafficking and Gender Discrimination

Free from landlines and mobiles throughout Ukraine

Facebook

0 (800) 500 333

116 123 (mobiles)

Global

Coming Soon